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Security screens and blinds FAQs

Straight answers to the questions we hear most at measure and quote visits, from mesh grades and standards to lead times, warranty and body corporate rules.

01 · 5 questions

Products and standards

What security screens are made of, how they are tested and what to expect from each type.

Security screen options

What makes a screen a security screen?

A security screen is built to resist a forced entry, not just keep insects out. That means a strong infill such as stainless steel mesh or perforated aluminium, a heavy frame, a proper lock and secure fixing into the wall. In Australia the benchmark is AS 5039, with AS 5040 for installation and AS 5041 for testing. A fly screen or a light grille door is not designed to that level.

What is AS 5039, and why does it matter?

AS 5039 is the Australian Standard for security screen doors and window grilles. It sets the performance a product must reach, tested by the methods in AS 5041, and AS 5040 covers how it should be installed. A product that meets all three has been tested as a complete system, which is a better guide to real strength than any brochure claim. Ask for it in writing on your quote.

Stainless steel mesh or perforated aluminium?

Neither is better everywhere. Stainless mesh gives the clearest view and the best airflow, which suits back doors and windows you look through every day. Perforated aluminium is a single rigid sheet that adds daytime privacy, which suits street-facing front doors. Both can meet AS 5039. Many homes use both, and we bring samples of each to your free measure.

What is the difference between 316 and 304 stainless?

Both are stainless steel, but 316 contains molybdenum, which helps it resist pitting and tea staining from salt. That is why it is called marine grade. On the Gold Coast, where salt spray reaches well inland, most customers choose 316 for doors and windows. Further from the coast, 304 can perform well with regular cleaning.

Will a security screen block my view or light?

A little, but less than most people expect. Fine stainless mesh in black is the easiest to see through and lets in plenty of light and breeze. Perforated aluminium is slightly darker and busier to look through, but adds privacy. Dark colours are easier to see through than light ones because they reflect less glare. We can show you samples against your own windows.

02 · 4 questions

Pricing and quotes

How we price your job, what the free measure includes and how payment works.

Read the price guide

How much do security screens cost?

It depends on the size and type of opening, the mesh, the frame and the lock. As a guide, a hinged security door is typically $590 to $1,250 installed, a sliding door $950 to $1,650 and a window screen $290 to $620. Our price guide explains what moves the price, and your written quote lists every opening so you can see exactly what you are paying for.

Is the measure and quote really free?

Yes. We visit, measure every opening, talk through options with samples and send a written, itemised quote within two business days. There is no call-out fee and no obligation to go ahead. If you are outside our usual area from Ormeau to Southport, we will let you know before booking.

Do you take a deposit, and how can I pay?

We ask for a 30% deposit when you accept your quote, because everything is made to measure for your home. The balance is due once the job is installed and you are happy with it. Your written quote lists the payment methods we accept, so there are no surprises on the day.

Do you offer finance?

Ask us at your measure. If a payment plan or finance option is available for your job, we will explain the terms in writing before you commit, so you can compare it with paying upfront. We will never add finance to a quote unless you ask for it.

03 · 5 questions

Installation

Lead times, what happens on the day and who does the work.

See how it works

How long does installation take?

Most homes are done in a day. A single door or a few windows usually takes a few hours, while a whole house of screens and blinds can take a full day or two. We confirm the timing when we book your installation, and we clean up and take the packaging with us when we leave.

Do I need to be home?

For the measure, yes, so we can talk through options and check how each door and window is used. For the installation, we ask that someone is home at the start and the end, so we can confirm the plan and show you how everything works. In between, you are welcome to get on with your day.

Do you use subcontractors?

No. Our own team measures, quotes and installs, so the person fitting your screens works for us and knows our products well. It also means you have one point of contact if anything needs adjusting later.

What is the lead time?

Usually two to three weeks from accepting your quote to installation, because every screen and blind is made to measure. Busy periods before summer and Christmas can run a little longer. We give you an installation date when you order and keep you updated if anything changes.

Can you fit odd-shaped or unusual openings?

Usually, yes. We regularly work with tall doors, wide stackers, louvres and older openings that are out of square, and raked or shaped windows can often be screened too. The measure is where we work out the details, so show us anything tricky and we will tell you what is possible and how it will look.

04 · 4 questions

Warranty and care

What the warranty covers and how to keep screens looking new near the coast.

Read our warranty

What does the warranty cover?

Our 10 year warranty covers defects in materials, manufacture and our installation on the security doors and screens we supply and fit. Some parts, such as locks, powder coat and blind motors, have their own periods. The warranty page sets out each one and how to make a claim, and it sits alongside your rights under the Australian Consumer Law.

How often should I clean screens near the coast?

Within a few kilometres of the beach, the Broadwater or the canals, rinse screens and frames with fresh water and a soft brush every four to six weeks. Further inland, every two to three months is usually enough. Use mild soapy water only, and keep sliding tracks free of sand and leaves so the rollers run smoothly.

Do you repair screens and blinds from other companies?

Often, yes. We re-mesh fly screens, replace rollers and locks, and adjust doors that have dropped or stopped latching, whoever made them. If a repair will not give a good result, we will tell you honestly and quote a replacement instead.

What if something is not right after installation?

Call or email us and we will come back and sort it out. Most issues in the first few weeks are simple adjustments, such as a door that needs its rollers set or a lock that needs tuning. Adjusting our own work is covered by our workmanship warranty.

05 · 4 questions

Blinds

Choosing fabrics, motors and outdoor blinds that cope with Gold Coast weather.

Explore blinds

Blockout or light filtering: which do I need?

Blockout fabrics stop almost all light, so they suit bedrooms, media rooms and anyone who sleeps in after sunrise. Light filtering and sunscreen fabrics soften glare and keep rooms bright while giving daytime privacy, which suits living areas. Many people pair the two in a double roller blind, so they can choose at any time of day.

Can blinds be motorised later?

Often, yes. Many roller blinds can take a motor later, especially if a power point or room for a battery motor is planned in. Some older or very small blinds are easier to replace than convert. Tell us at the measure if you might motorise later, and we will choose brackets and fabrics that allow for it.

How do zip track blinds handle wind?

Zip track blinds lock the edge of the fabric into side channels, so they stay put and do not flap the way loose blinds can. That makes them a good choice for exposed patios. Every system still has a wind limit, so retract them in strong winds and storms. Motorised blinds can include a wind sensor that does this for you.

Are your blinds child safe?

Blinds with cords or chains must meet the mandatory Australian safety standard for corded internal window coverings, which includes fitting cord guides and tensioners and keeping loops out of reach. We fit every safety device on the day, and we can recommend cordless or motorised blinds for children’s rooms.

06 · 4 questions

Pets, kids and safety

Pet doors, child safety and emergency exits, without giving up security.

Child safety screens

Are security screens pet proof?

Stainless steel mesh and perforated aluminium stand up to claws, paws and noses far better than fly screen, which a dog or cat can tear through in seconds. Neither is completely scratch proof, and a determined dog can still mark the powder coat, but the infill will not tear or push out the way a fly screen does.

Can I have a pet door in a security door?

Yes, a pet door can be fitted into many security doors. Keep in mind that the pet door opening is a weak point, and a door with one fitted may no longer perform as it did when tested to AS 5039. We will show you where it can go, the sizes available and what it means for security, so you can decide.

Can window screens help with child safety under the NCC?

They can. The National Construction Code requires some bedroom windows that sit well above the ground outside to stop a child falling through, either by limiting how far the window opens or by fitting a screen that resists outward force. A correctly specified security screen can meet that need. Your builder or certifier confirms what applies to your home.

What are emergency escape screens?

Emergency escape screens are window security screens that can be opened from the inside without a key, so a bedroom window can still be a second way out in a fire. We help you balance security and escape, and show everyone in the house how the release works on the day we install.

07 · 4 questions

Strata, rentals and new builds

Approvals, landlord installs and getting screens and blinds in before you move in.

New home packages

Do I need body corporate approval?

Often, yes. Many complexes have by-laws about the colour, style and position of security screens and outdoor blinds, especially where they can be seen from outside. Check with your body corporate manager before you order. We can supply product details, colours and a written quote to support your application.

Can I install security screens in a rental?

Tenants need the owner’s written permission before installing fixtures such as security screens or blinds. If you are a landlord or property manager, we can quote and install between tenancies, or work around tenants by appointment, and we provide product details and invoices for your records.

Do you offer packages for new homes before handover?

Yes. Our new home packages bundle security doors, fly screens and blinds for a new build, measured once the windows and doors are in. Ordering early means everything can be fitted soon after you get the keys, rather than weeks later, and you deal with one team for screens and blinds.

Can you match screens across a whole complex?

Yes. For townhouse and unit complexes we can work to one specification, colour and style, so every unit matches and a single body corporate approval covers them all. We keep the specification on file so later orders match too.

Still have a question?

Ask the people who measure and fit. Most questions take a two-minute call or a quick photo.

Call us

07 5550 4280

Mon to Fri, 7:30 am to 4:30 pm

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secureblinds@vectorr.com.au

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